GE Appliances (GEA) has discontinued their production of the GeoSpring™ heat pump water heater. The manufacturing assets for these products have been purchased from GEA by Bradford White® Water Heaters.
As part of the purchase agreement, Bradford White has assumed the warranty responsibility for all qualifying GeoSpring™ water heaters.
Effective March 6, 2017, owners of the GeoSpring™ water heater who call GEA for their service or warranty needs will be directly transferred to Bradford White’s high-level customer support center.
Both GEA and Bradford White® Water Heaters are committed to making this warranty and service transition as smooth as possible for the consumer. Bradford White® Water Heaters is fully qualified to provide excellent support and service to GeoSpring™ customers.
Should your GeoSpring™ heat pump water heater require service, we will utilize our current network of Independent Service Contractors (ISCs) to provide GeoSpring™ service.
Again, from March 6, 2017 onward, all questions regarding warranty and service concerns for GeoSpring® heat pump waters will be handled by Bradford White® Water Heaters. You can contact the Bradford White® Heat Pump Water Heater Customer Care Line between the hours of 8:00am and 8:00pm EST at 888-443-4394.
Bradford White provides the service and support for the GeoSpring™ heat pump water heater only. Please contact GE Appliances for all other GEA products.