In order to file a warranty claim, you must first determine the date of manufacture (age) and the warranty status of your Bradford White water heater. The links shown below will help you find this information.

To find the model and serial number and to determine the age of your water heater, click here.

Check Your Warranty status

My water heater is:

1 year old or less Over 1 year and under warranty Over 1 year and out of warranty

Your product is still under warranty. You may contact your representative for information on support & service.

For additional service, contact Warranty Information.

Your product is still under warranty. You should contact your plumber for assistance. You may also locate a local plumber here.

For additional service, contact Warranty Information.

Your product is no longer under warranty. You may contact your plumber for assistance. You may also locate a local plumber here.

For additional service, contact Warranty Information.

To find an Independent Warranty and Service Contractor in your area, please click the following link: ISC Locator
*This information is presented as assistance to determine the date of manufacture and duration of the Limited Warranty only when the product is used, installed and maintained in accordance with the Installation/Operation Instructions and as per the terms and conditions of Limited Warranty packaged with the product. Warranty duration for residential product is based upon the entered serial number being installed and used in a single family dwelling application. Usage of residential product in other applications will shorten the duration of the warranty. Final determination of warranty status will be made by Bradford White Warranty Department. Our Warranty Department is available 24 hours a day, 7 days a week at 800-531-2111 for further information.