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*This information is presented as assistance to determine the date of manufacture and duration of the Limited Warranty only when the product is used, installed and maintained in accordance with the Installation/Operation Instructions and as per the terms and conditions of Limited Warranty packaged with the product. Warranty duration for residential product is based upon the entered serial number being installed and used in a single family dwelling application. Usage of residential product in other applications will shorten the duration of the warranty. Final determination of warranty status will be made by Bradford White Warranty Department. Please contact our Warranty Department at 800-531-2111 during normal business hours for further information.
 

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  • Bradford White’s limited warranty covers both the glass-lined tank and component parts for leakage or other malfunction caused by defects in materials and/or workmanship. It extends to the first buyer and to any subsequent owner(s) as long as the water heater remains installed at its original place of installation.

    Warranties are packaged with each water heater along with installation instructions. If missing or misplaced, contact Bradford White for a replacement copy.

    Item not covered under warranty include:

    • Dry-fired elements
    • Temperature adjustments
    • T & P valve failures/function (unless supplied with the unit by BWC)
    • Air shutter adjustments
    • No electric or gas supplied to water heater
    • Poor or improper venting
    • Not enough hot water because of sizing or overuse
    • Improper wiring to water heater
    • Diagnostic calls
    • Undersized gas piping to water heater
    • Lack of combustion air
    • Water odors
    • Noise because of minerals or sediment
    • Removal or replacement of anode rods
    • Anode consumption
    • Improper installation
    • Failure because of excessive pressure
    • Thermal expansion
    • Also: Damage caused by flooding, exposure to weather or negligence

     

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