Bradford White is committed to excellence. We do this through the products we manufacture, the services we provide, and the training we offer to Bradford White pros like you.

Our training programs are not only of value to you, but to your employer and your customers who count on your expertise when it comes to Bradford White water heating products.

We offer training options at our International Technical Excellence Center (iTEC™), in the field at various regional locations including special arrangements for sites convenient to you, and online via Live Training Broadcasts.

Our Live Training Broadcasts are a convenient way for customers to learn from the iTEC training team on your computer, tablet or phone.

Due to popular demand, iTEC is now offering customized Live Training Broadcasts focused on topics of the customers’ choosing. These broadcasts can accommodate up to 150 participants and are scheduled at the convenience of the customer and iTEC.
If you are interested in a For The Pro® Live Training Broadcast, please CLICK HERE.

Regionally, we can arrange training sessions to accommodate the location and schedules of our valued professional customers. If you are interested in a live, on-site training opportunity, please CLICK HERE.

Training at iTEC provides customers hands-on learning in a live-fire facility showcasing several working mechanical systems. Attendees will be immersed in a "how things work" and "why they break" environment that allows them to explore, diagnose and repair products commonly installed today.

At iTEC, we can accomodate up to 20 customers for each training session. Please see our iTEC courses below for descriptions, available dates and to register.

101 - Water Heater Basics

This introductory course will provide students with fundamental knowledge of water heating and heat transfer principles as they relate to heating water. This course will also cover water heater components specific to Bradford White Heaters and explain what differentiates Bradford White.

GENERAL INFORMATION
Course Number:BWC101
Format:Hands-on/Classroom
Location: Bradford White iTEC™
445 Eagle Drive
Middleville, MI 49333
Course Length:4 Hours
Maximum Students:20
AUDIENCE

This course is specifically for wholesalers, contractors, and rep agencies that sell, install, service, and maintain water heaters.

PREREQUISITES

Registered for and be familiar with Bradford White For The Pro®.

COURSE OBJECTIVE

Upon completion of this course, the student should be able to:

  • Understand basic heat transfer principals as related to water heating.
  • Identify common terms and acronyms as they relate to water heating.
  • Understand water heater components and construction.
  • Describe what unique features and components make Bradford White water heaters Built to be the Best™.
TRAINING AGENDA AND GENERAL FORMAT

Note: A full detailed agenda will be provided to students prior to attending or at the beginning of this class.

  • Water Heater 101 Training
    • Acronym exercise
    • Heat Transfer Principals
    • Basics of Combustion
    • Water Heater Components
    • Gas Water Heaters
    • Electric Water Heaters
    • Course Assessment
INCLUDED WITH TRAINING
  • Bradford White Basic Training Guide
  • Certificate of Completion for BWC101
  • Lodging (Hotel) if applicable
  • Local transportation between the hotel and Bradford White if applicable
  • Meals if applicable to training schedule

COMING SOON

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102 - Installation Best Practices

This introductory course will provide students with fundamental knowledge of water heating and heat transfer principles as they relate to heating water. This course will also cover water heater components specific to Bradford White Heaters and explain what differentiates Bradford White.

GENERAL INFORMATION
Course Number:BWC102
Format:Hands-on/Classroom
Location: Bradford White iTEC™
445 Eagle Drive
Middleville, MI 49333
Course Length:2 Hours
Maximum Students:20
AUDIENCE

This course is specifically for wholesalers, contractors, and rep agencies that sell, install, service, and maintain water heaters.

PREREQUISITES
  • Basic Water Heating Course BWC101 at iTEC™, Regional, or online.
  • Field experience installing and or servicing water heaters.
COURSE OBJECTIVE

Upon completion of this course, the student should be able to:

  • List acceptable locations for water heater installation.
  • Describe the most common water connection pitfalls.
  • Describe the effects of water expansion.
  • Demonstrate how to check gas line pressure for gas water heaters and line voltage for electric water heaters.
TRAINING AGENDA AND GENERAL FORMAT

Note: A full detailed agenda will be provided to students prior to attending or at the beginning of this class.

Single Day Class – 2 Hours at iTEC™
  • Water heater location considerations
    • Space Considerations
    • Venting considerations (Gas)
    • Wiring considerations (Electric)
    • Combustion Air
    • Drains and drain pans
  • Making proper water connections
    • Heat traps
    • Dialectic connections
  • Making proper water connections
    • LP Gas vs Natural Gas
    • Checking Gas Pressure
  • Electric connections on electric water heaters.
INCLUDED WITH TRAINING
  • Bradford White Training Guide
  • Bradford White Installation instruction examples
  • Certificate of completion for course BWC102

COMING SOON

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101CEU1 - Water Heater Basics 1 – CEU

This introductory course will provide students with fundamental knowledge of water heating and heat transfer principles as they relate to heating water. This course will also cover water heater components specific to Bradford White Heaters and explain what differentiates Bradford White.

GENERAL INFORMATION
Course Number:BWC101CEU1
Format:Hands-on/Classroom
Location: Bradford White iTEC™
445 Eagle Drive
Middleville, MI 49333
Course Length:2 Hours
Maximum Students:20
AUDIENCE

This course is specifically for contractors, wholesalers, engineers and rep agencies that specify, sell, install, service, and maintain water heaters.

PREREQUISITES
  • Registered for and be familiar with Bradford White For The Pro® website.
COURSE OBJECTIVE

Upon completion of this course, the student should be able to:

  • Understand basic heat transfer principles as related to water heating.
  • Identify common terms and acronyms as they relate to water heating.
  • Understand water heater components and construction.
TRAINING AGENDA AND GENERAL FORMAT

Note: A full detailed agenda will be provided to students prior to attending or at the beginning of this class.

2 Hour Class with – CEU credits provided
  • Acronym exercise
  • Heat Transfer Principles
  • Basics of Combustion
  • Water Heater Components.
INCLUDED WITH TRAINING
  • Bradford White Training Guide
  • Certificate of completion for course BWC101CEU1
  • Meals if applicable to training schedule

COMING SOON

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101CEU2 - Water Heater Basics 2 – CEU

This introductory course will provide students with fundamental knowledge of water heating and heat transfer principles as they relate to heating water. This course will also cover water heater components specific to Bradford White Heaters and explain what differentiates Bradford White.

GENERAL INFORMATION
Course Number:BWC101CEU2
Format:Hands-on/Classroom
Location: Bradford White iTEC™
445 Eagle Drive
Middleville, MI 49333
Course Length:2 Hours
Maximum Students:20
AUDIENCE

This course is specifically for contractors, wholesalers, engineers and rep agencies that specify, sell, install, service, and maintain water heaters.

PREREQUISITES
  • Registered for and be familiar with Bradford White For The Pro® website
  • Course BWC101CEU1.
COURSE OBJECTIVE

Upon completion of this course, the student should be able to:

  • Explain sequence of operation for residential electric water heaters.
  • Explain the sequence of operation for residential gas water heaters.
  • List the most common issues that affect water heater reliability.
TRAINING AGENDA AND GENERAL FORMAT

Note: A full detailed agenda will be provided to students prior to attending or at the beginning of this class.

2 Hour Class with – CEU credits provided
  • Review of heat transfer principles
  • Venting Fundamentals
  • Gas water heater construction and operation
  • Electric water heater construction and operation
  • Most common issues that affect water heater reliability
INCLUDED WITH TRAINING
  • Bradford White Training Guide
  • Certificate of completion for course BWC101CEU2
  • Meals if applicable to training schedule

COMING SOON

Click below to get notified when new classes are announced.
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102CEU1 - Installation Best Practices 1 – CEU

This introductory course will provide students with fundamental knowledge of water heating and heat transfer principles as they relate to heating water. This course will also cover water heater components specific to Bradford White Heaters and explain what differentiates Bradford White.

GENERAL INFORMATION
Course Number:BWC102CEU1
Format:Hands-on/Classroom
Location: Bradford White iTEC™
445 Eagle Drive
Middleville, MI 49333
Course Length:1 Hours
Maximum Students:20
AUDIENCE

This course is specifically for contractors, wholesalers, engineers and rep agencies that specify, sell, install, service, and maintain water heaters.

PREREQUISITES
  • Field experience installing and or servicing water heaters.
COURSE OBJECTIVE

Upon completion of this course, the student should be able to:

  • List acceptable locations for water heater installation.
  • Describe the most common water connection pitfalls.
TRAINING AGENDA AND GENERAL FORMAT

Note: A full detailed agenda will be provided to students prior to attending or at the beginning of this class.

Single Day Class – 1 Hour at iTEC™
  • Water heater location considerations
    • Space Considerations
    • Venting considerations (Gas)
    • Wiring considerations (Electric)
    • Combustion Air
    • Drains and drain pans
  • Thermal Expansion and expansion tanks
INCLUDED WITH TRAINING
  • Bradford White Training Guide
  • Bradford White Installation instruction examples
  • Certificate of completion for course BWC102CEU1

COMING SOON

Click below to get notified when new classes are announced.
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102CEU2 - Installation Best Practices 2 – CEU

This introductory course will provide students with fundamental knowledge of water heating and heat transfer principles as they relate to heating water. This course will also cover water heater components specific to Bradford White Heaters and explain what differentiates Bradford White.

GENERAL INFORMATION
Course Number:BWC102CEU2
Format:Hands-on/Classroom
Location: Bradford White iTEC™
445 Eagle Drive
Middleville, MI 49333
Course Length:1 Hours
Maximum Students:20
AUDIENCE

This course is specifically for contractors, wholesalers, and rep agencies that sell, install, service, and maintain water heaters.

PREREQUISITES
  • Installation Best Practices CEU course 1 of 1 BWC102CEU1
  • Field experience installing and or servicing water heaters.
COURSE OBJECTIVE

Upon completion of this course, the student should be able to:

  • Describe the effects of water expansion.
  • List at least two acceptable field water connections methods.
  • Demonstrate how to check gas line pressure for gas water heaters and line voltage for electric water heaters.
TRAINING AGENDA AND GENERAL FORMAT

Note: A full detailed agenda will be provided to students prior to attending or at the beginning of this class.

Single Day Class – 1 Hour at iTEC™
  • Making proper water connections
    • Heat traps
    • Dialectic connections
  • Gas Connections on gas water heaters
    • LP Gas vs Natural Gas
    • Checking Gas Pressure
    • Line Pressure
    • Manifold Pressure
  • Electric connections on electric water heaters
INCLUDED WITH TRAINING
  • Bradford White Training Guide
  • Bradford White Installation instruction examples
  • Certificate of completion for course BWC102CEU2

COMING SOON

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201 - Residential Water Heaters Installation and Service

This introductory course will provide students with fundamental knowledge of water heating and heat transfer principles as they relate to heating water. This course will also cover water heater components specific to Bradford White Heaters and explain what differentiates Bradford White.

GENERAL INFORMATION
Course Number:BWC201
Format:Hands-on/Classroom
Location: Bradford White iTEC™
445 Eagle Drive
Middleville, MI 49333
Course Length:16 Hours
Maximum Students:20
AUDIENCE

This course is specifically for contractors, wholesalers, and rep agencies that sell, install, service, and maintain water heaters.

PREREQUISITES
  • Basic Water Heating Course BWC101 at iTEC™, Regional, or online.
  • Field experience installing and or servicing of residential water heaters.
  • Registered for and be familiar with Bradford White For The Pro® Contractor website.
COURSE OBJECTIVE

Upon completion of this course, the student should be able to:

  • List the most common installation items that affect water heater life expectancy.
  • Describe sequence of operation for all models covered in this course.
  • List the recommended maintenance intervals for each model covered in this course.
  • Effectively troubleshoot each model covered in this course.
TRAINING AGENDA AND GENERAL FORMAT

Note: A full detailed agenda will be provided to students prior to attending or at the beginning of this class.

Day 1 – 8 Hours at Bradford White iTEC™
  • Tour of Middleville Manufacturing plant
  • Lunch (Provided)
  • Installation best practices
  • iTEC™ mechanical review
  • Sequence of operation and breakdown of components for each model
  • Using a Multi-Meter and Manometer
Day 2 – 8 Hours at Bradford White iTEC™
  • Hands-on Troubleshooting
  • Lunch (Provided)
  • Hands on Troubleshooting Continued
  • Q&A / Open Discussion
  • Course Assessment
INCLUDED WITH TRAINING
  • Bradford White Training Guide
  • Installation and Service Manuals
  • Certificate of completion for course BWC201
  • Lodging (Hotel)
  • Local transportation between the hotel and Bradford White
  • Meals if applicable to training schedule

COMING SOON

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201ULN - Residential Water Heaters (Ultra Low NOx) Installation and Service

This introductory course will provide students with fundamental knowledge of water heating and heat transfer principles as they relate to heating water. This course will also cover water heater components specific to Bradford White Heaters and explain what differentiates Bradford White.

GENERAL INFORMATION
Course Number:BWC201ULN
Format:Hands-on/Classroom
Location: Bradford White iTEC™
445 Eagle Drive
Middleville, MI 49333
Course Length:16 Hours
Maximum Students:20
AUDIENCE

This course is specifically for contractors, wholesalers, and rep agencies that sell, install, service, and maintain water heaters.

PREREQUISITES
  • Basic Water Heating Course BWC101 at iTEC™, Regional, or online.
  • Field experience installing and or servicing of residential water heaters.
  • Registered for and be familiar with Bradford White For The Pro® Contractor website.
COURSE OBJECTIVE

Upon completion of this course, the student should be able to:

  • List the most common installation items that affect water heater life expectancy.
  • Describe sequence of operation for all models covered in this course.
  • List the recommended maintenance intervals for each model covered in this course.
  • Effectively troubleshoot each model covered in this course.
TRAINING AGENDA AND GENERAL FORMAT

Note: A full detailed agenda will be provided to students prior to attending or at the beginning of this class.

Day 1 – 8 Hours at Bradford White iTEC™
  • Tour of Middleville Manufacturing plant
  • Lunch (Provided)
  • Installation best practices
  • iTEC™ mechanical review
  • Sequence of operation and breakdown of components for each model
  • Using a Multi-Meter and Manometer
Day 2 – 8 Hours at Bradford White iTEC™
  • Hands-on Troubleshooting
  • Lunch (Provided)
  • Hands on Troubleshooting Continued
  • Q&A / Open Discussion
  • Course Assessment
INCLUDED WITH TRAINING
  • Bradford White Training Guide
  • Installation and Service Manuals
  • Certificate of completion for course BWC202
  • Lodging (Hotel)
  • Local transportation between the hotel and Bradford White
  • Meals if applicable to training schedule

COMING SOON

Click below to get notified when new classes are announced.
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202 - Commercial Water Heaters Installation and Service

This introductory course will provide students with fundamental knowledge of water heating and heat transfer principles as they relate to heating water. This course will also cover water heater components specific to Bradford White Heaters and explain what differentiates Bradford White.

GENERAL INFORMATION
Course Number:BWC202
Format:Hands-on/Classroom
Location: Bradford White iTEC™
445 Eagle Drive
Middleville, MI 49333
Course Length:16 Hours
Maximum Students:20
AUDIENCE

This course is specifically for contractors, wholesalers, and rep agencies that sell, install, service, and maintain water heaters.

PREREQUISITES
  • Basic Water Heating Course BWC101 at iTEC™, Regional, or online.
  • Field experience installing and or servicing of residential water heaters.
  • Registered for and be familiar with Bradford White For The Pro® Contractor website.
COURSE OBJECTIVE

Upon completion of this course, the student should be able to:

  • List the most common installation items that affect water heater life expectancy.
  • Describe sequence of operation for all models covered in this course.
  • List the recommended maintenance intervals for each model covered in this course.
  • Effectively troubleshoot each model covered in this course.
TRAINING AGENDA AND GENERAL FORMAT

Note: A full detailed agenda will be provided to students prior to attending or at the beginning of this class.

Day 1 – 8 Hours at Bradford White iTEC™
  • Tour of Middleville Manufacturing plant
  • Lunch (Provided)
  • Installation best practices
  • iTEC™ mechanical review
  • Sequence of operation and breakdown of components for each model
  • Using a Multi-Meter and Manometer
Day 2 – 8 Hours at Bradford White iTEC™
  • Hands-on Troubleshooting
  • Lunch (Provided)
  • Hands on Troubleshooting Continued
  • Q&A / Open Discussion
  • Course Assessment
INCLUDED WITH TRAINING
  • Bradford White Training Guide
  • Installation and Service Manuals
  • Certificate of completion for course BWC201ULN
  • Lodging (Hotel)
  • Local transportation between the hotel and Bradford White
  • Meals if applicable to training schedule

COMING SOON

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203 - Infiniti K Tankless Water Heater Installation and Service

This introductory course will provide students with fundamental knowledge of water heating and heat transfer principles as they relate to heating water. This course will also cover water heater components specific to Bradford White Heaters and explain what differentiates Bradford White.

GENERAL INFORMATION
Course Number:BWC203
Format:Hands-on/Classroom
Location: Bradford White iTEC™
445 Eagle Drive
Middleville, MI 49333
Course Length:8 Hours
Maximum Students:20
AUDIENCE

This course is specifically for contractors, wholesalers, and rep agencies that sell, install, service, and maintain tankless style water heaters.

PREREQUISITES
  • Basic Water Heating Course BWC101 at iTEC™, Regional, or online.
  • Field experience installing and or servicing of residential tankless style water heaters.
  • Registered for and familiar with Bradford White For The Pro® Contractor website.
COURSE OBJECTIVE

Upon completion of this course, the student should be able to:

  • List the most common installation items that affect tankless water heaters.
  • Describe sequence of operation for the Bradford White Infiniti™ K unit.
  • List the recommended maintenance for the Bradford White Infiniti™ K unit.
  • Effectively troubleshoot the Bradford White Infiniti™ K Tankless Unit.
TRAINING AGENDA AND GENERAL FORMAT

Note: A full detailed agenda will be provided to students prior to attending or at the beginning of this class.

Single Day – 8 Hours at Bradford White iTEC™
  • Infiniti™ K Overview
  • Infiniti™ K installation
    • Manual Review
    • Locating the unit
    • Venting
    • Gas requirements
    • Condensate drain
    • Start up and operation
    • Converting to LP Gas
    • Cascading
  • Infiniti™ K Maintenance procedures
    • Water Filter
    • Intake Filter
    • Flushing the heat exchanger
  • Hands on Troubleshooting
  • Course Assessment
INCLUDED WITH TRAINING
  • Bradford White Training Guide
  • Bradford White Infiniti™ K Product Manuals
  • Certificate of completion for course BWC203
  • Lodging (Hotel)
  • Local transportation between hotel and iTEC
  • Meals if applicable to training schedule

COMING SOON

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204 - AeroTherm Heat Pump Water Heater Installation and Service

This introductory course will provide students with fundamental knowledge of water heating and heat transfer principles as they relate to heating water. This course will also cover water heater components specific to Bradford White Heaters and explain what differentiates Bradford White.

GENERAL INFORMATION
Course Number:BWC204
Format:Hands-on/Classroom
Location: Bradford White iTEC™
445 Eagle Drive
Middleville, MI 49333
Course Length:8 Hours
Maximum Students:20
AUDIENCE

This course is specifically for contractors, wholesalers, and rep agencies that sell, install, service, and maintain tankless style water heaters.

PREREQUISITES
  • Basic Water Heating Course BWC101 at iTEC™, Regional, or online.
  • Adequate field experience installing and or servicing water heaters.
  • Registered for and familiar with Bradford White For The Pro® Contractor website.
COURSE OBJECTIVE

Upon completion of this course, the student should be able to:

  • Describe how a heat pump works and how this technology applies to heating water.
  • List installation considerations specific to Heat Pump Water Heaters.
  • List the recommended maintenance for the Bradford White AeroTherm® Unit.
  • Effectively troubleshoot the Bradford White AeroTherm® water heater.
TRAINING AGENDA AND GENERAL FORMAT

Note: A full detailed agenda will be provided to students prior to attending or at the beginning of this class.

Single Day – 8 Hours at Bradford White iTEC™
  • AeroTherm® Product Overview
  • AeroTherm® installation Considerations
    • Installation Manual Review
    • Locating the unit and space considerations
    • Wiring
    • Water Connections
    • Condensate drain
    • Optional Ducting Kit
    • Start up and operation
  • AeroTherm® Maintenance procedures
    • Hands on Troubleshooting
    • Draining and Flushing
  • Hands on Troubleshooting
  • Course Assessment
INCLUDED WITH TRAINING
  • Bradford White AeroTherm® Product Manuals
  • Certificate of completion for course BWC204
  • Lodging (Hotel)
  • Local transportation between the hotel and Bradford White
  • Meals if applicable to training schedule

COMING SOON

Click below to get notified when new classes are announced.
JOIN EMAIL LIST
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