A Commitment to Excellence Through Training
Bradford White is committed to excellence. We do this through the products we manufacture,
the services we provide, and the training we offer to Bradford White pros like you.
Explore the great training options brought to you by For The Pro® Training Academy.
Make your Contractor Directory Profile stand out with our new ‘BW Factory Trained’ Badge.
Complete the Knowledge Series eLearning Program on For The Pro® Training Academy and you’ll earn a badge indicating you’re ‘BW Factory Trained’.
Don’t have a Contractor Directory Listing? It’s easy and free. Register now!
Make your Contractor Directory Profile stand out with our new ‘BW Factory Trained’ Badge.
Complete the Knowledge Series eLearning Program on For The Pro® Training Academy and you’ll earn a badge indicating you’re ‘BW Factory Trained’.
Don’t have a Contractor Directory Listing? It’s easy and free. Register now!
Live Training Broadcasts
Our Live Training Broadcasts from our International Technical Excellence Center (iTEC™) in Middleville, MI, are a convenient way for customers to learn from their computers, tablets or phones. These broadcasts offer customized live training focused on topics of the customers' choosing.
The remote live broadcasts can accommodate up to 150 participants and are scheduled at the convenience of the customer pending iTEC™ availability. If you are interested in a For The Pro® Live Training Broadcast, please CLICK HERE.
Regional Training
Regionally, we can arrange training sessions to accommodate the location and schedules of our valued professional customers. If you are interested in a live, on-site training opportunity, please CLICK HERE
For The Pro® Training Middleville, MI
For The Pro® Training at iTEC™ provides customers hands-on learning in a live fire facility showcasing several working mechanical systems. Attendees will be immersed in an environment that allows them to explore, diagnose and repair products commonly installed today.
iTEC™ can accommodate up to 20 customers for each training session. Please see our For The Pro Training® courses below for descriptions, available dates and to register.
101 - Water Heater Basics
This introductory course will provide students with fundamental knowledge of water heating and heat transfer principles as they relate to heating water. This course will also cover water heater components specific to Bradford White Heaters and explain what differentiates Bradford White.
GENERAL INFORMATION
| Course Number: | BWC101 |
| Format: | Hands-on/Classroom |
| Location: | Bradford White iTEC™ 445 Eagle Drive Middleville, MI 49333 |
| Course Length: | 4 Hours |
| Maximum Students: | 20 |
AUDIENCE
This course is specifically for wholesalers, contractors, and rep agencies that sell, install, service, and maintain water heaters.
PREREQUISITES
Registered for and be familiar with Bradford White For The Pro®.
COURSE OBJECTIVE
Upon completion of this course, the student should be able to:
- Understand basic heat transfer principals as related to water heating.
- Identify common terms and acronyms as they relate to water heating.
- Understand water heater components and construction.
- Describe what unique features and components make Bradford White water heaters Built to be the Best™.
TRAINING AGENDA AND GENERAL FORMAT
Note: A full detailed agenda will be provided to students prior to attending or at the beginning of this class.
- Water Heater 101 Training
- Acronym exercise
- Heat Transfer Principals
- Basics of Combustion
- Water Heater Components
- Gas Water Heaters
- Electric Water Heaters
- Course Assessment
INCLUDED WITH TRAINING
- Bradford White Basic Training Guide
- Certificate of Completion for BWC101
- Lodging (Hotel) if applicable
- Local transportation between the hotel and Bradford White if applicable
- Meals if applicable to training schedule
102 - Installation Best Practices
This hands-on course will focus specifically on the installation of Bradford White water heaters and the most common pitfalls surrounding water heater installation. You will gain a greater knowledge of industry best practices and items that effect water heater reliability and longevity.
GENERAL INFORMATION
| Course Number: | BWC102 |
| Format: | Hands-on/Classroom |
| Location: | Bradford White iTEC™ 445 Eagle Drive Middleville, MI 49333 |
| Course Length: | 2 Hours |
| Maximum Students: | 20 |
AUDIENCE
This course is specifically for wholesalers, contractors, and rep agencies that sell, install, service, and maintain water heaters.
PREREQUISITES
- Basic Water Heating Course BWC101 at iTEC™, Regional, or online.
- Field experience installing and or servicing water heaters.
COURSE OBJECTIVE
Upon completion of this course, the student should be able to:
- List acceptable locations for water heater installation.
- Describe the most common water connection pitfalls.
- Describe the effects of water expansion.
- Demonstrate how to check gas line pressure for gas water heaters and line voltage for electric water heaters.
TRAINING AGENDA AND GENERAL FORMAT
Note: A full detailed agenda will be provided to students prior to attending or at the beginning of this class.
Single Day Class – 2 Hours at iTEC™
- Water heater location considerations
- Space Considerations
- Venting considerations (Gas)
- Wiring considerations (Electric)
- Combustion Air
- Drains and drain pans
- Making proper water connections
- Heat traps
- Dialectic connections
- Making proper water connections
- LP Gas vs Natural Gas
- Checking Gas Pressure
- Electric connections on electric water heaters.
INCLUDED WITH TRAINING
- Bradford White Training Guide
- Bradford White Installation instruction examples
- Certificate of completion for course BWC102
101CEU1 - Water Heater Basics 1 – CEU
This is part 1 of a 2-part introductory course that will provide students with fundamental knowledge of water heating and heat transfer principles as they relate to heating water.
GENERAL INFORMATION
| Course Number: | BWC101CEU1 |
| Format: | Hands-on/Classroom |
| Location: | Bradford White iTEC™ 445 Eagle Drive Middleville, MI 49333 |
| Course Length: | 2 Hours |
| Maximum Students: | 20 |
AUDIENCE
This course is specifically for contractors, wholesalers, engineers and rep agencies that specify, sell, install, service, and maintain water heaters.
PREREQUISITES
- Registered for and be familiar with Bradford White For The Pro® website.
COURSE OBJECTIVE
Upon completion of this course, the student should be able to:
- Understand basic heat transfer principles as related to water heating.
- Identify common terms and acronyms as they relate to water heating.
- Understand water heater components and construction.
TRAINING AGENDA AND GENERAL FORMAT
Note: A full detailed agenda will be provided to students prior to attending or at the beginning of this class.
2 Hour Class with – CEU credits provided
- Acronym exercise
- Heat Transfer Principles
- Basics of Combustion
- Water Heater Components.
INCLUDED WITH TRAINING
- Bradford White Training Guide
- Certificate of completion for course BWC101CEU1
- Meals if applicable to training schedule
101CEU2 - Water Heater Basics 2 – CEU
This is part 2 of a 2-part introductory course that will provide students with fundamental knowledge of water heating and heat transfer principles as they relate to heating water.
GENERAL INFORMATION
| Course Number: | BWC101CEU2 |
| Format: | Hands-on/Classroom |
| Location: | Bradford White iTEC™ 445 Eagle Drive Middleville, MI 49333 |
| Course Length: | 2 Hours |
| Maximum Students: | 20 |
AUDIENCE
This course is specifically for contractors, wholesalers, engineers and rep agencies that specify, sell, install, service, and maintain water heaters.
PREREQUISITES
- Registered for and be familiar with Bradford White For The Pro® website
- Course BWC101CEU1.
COURSE OBJECTIVE
Upon completion of this course, the student should be able to:
- Explain sequence of operation for residential electric water heaters.
- Explain the sequence of operation for residential gas water heaters.
- List the most common issues that affect water heater reliability.
TRAINING AGENDA AND GENERAL FORMAT
Note: A full detailed agenda will be provided to students prior to attending or at the beginning of this class.
2 Hour Class with – CEU credits provided
- Review of heat transfer principles
- Venting Fundamentals
- Gas water heater construction and operation
- Electric water heater construction and operation
- Most common issues that affect water heater reliability
INCLUDED WITH TRAINING
- Bradford White Training Guide
- Certificate of completion for course BWC101CEU2
- Meals if applicable to training schedule
102CEU1 - Installation Best Practices 1 – CEU
This hands-on course will focus specifically on the installation of water heaters and the most common pitfalls surrounding water heater installation. You will gain a greater knowledge of industry best practices and items that effect water heater reliability and longevity.
GENERAL INFORMATION
| Course Number: | BWC102CEU1 |
| Format: | Hands-on/Classroom |
| Location: | Bradford White iTEC™ 445 Eagle Drive Middleville, MI 49333 |
| Course Length: | 1 Hours |
| Maximum Students: | 20 |
AUDIENCE
This course is specifically for contractors, wholesalers, engineers and rep agencies that specify, sell, install, service, and maintain water heaters.
PREREQUISITES
- Field experience installing and or servicing water heaters.
COURSE OBJECTIVE
Upon completion of this course, the student should be able to:
- List acceptable locations for water heater installation.
- Describe the most common water connection pitfalls.
TRAINING AGENDA AND GENERAL FORMAT
Note: A full detailed agenda will be provided to students prior to attending or at the beginning of this class.
Single Day Class – 1 Hour at iTEC™
- Water heater location considerations
- Space Considerations
- Venting considerations (Gas)
- Wiring considerations (Electric)
- Combustion Air
- Drains and drain pans
- Thermal Expansion and expansion tanks
INCLUDED WITH TRAINING
- Bradford White Training Guide
- Bradford White Installation instruction examples
- Certificate of completion for course BWC102CEU1
102CEU2 - Installation Best Practices 2 – CEU
This hands-on course will focus specifically on the installation of water heaters and the most common pitfalls surrounding water heater installation. You will gain a greater knowledge of industry best practices and items that effect water heater reliability and longevity.
GENERAL INFORMATION
| Course Number: | BWC102CEU2 |
| Format: | Hands-on/Classroom |
| Location: | Bradford White iTEC™ 445 Eagle Drive Middleville, MI 49333 |
| Course Length: | 1 Hours |
| Maximum Students: | 20 |
AUDIENCE
This course is specifically for contractors, wholesalers, and rep agencies that sell, install, service, and maintain water heaters.
PREREQUISITES
- Installation Best Practices CEU course 1 of 1 BWC102CEU1
- Field experience installing and or servicing water heaters.
COURSE OBJECTIVE
Upon completion of this course, the student should be able to:
- Describe the effects of water expansion.
- List at least two acceptable field water connections methods.
- Demonstrate how to check gas line pressure for gas water heaters and line voltage for electric water heaters.
TRAINING AGENDA AND GENERAL FORMAT
Note: A full detailed agenda will be provided to students prior to attending or at the beginning of this class.
Single Day Class – 1 Hour at iTEC™
- Making proper water connections
- Heat traps
- Dialectic connections
- Gas Connections on gas water heaters
- LP Gas vs Natural Gas
- Checking Gas Pressure
- Line Pressure
- Manifold Pressure
- Electric connections on electric water heaters
INCLUDED WITH TRAINING
- Bradford White Training Guide
- Bradford White Installation instruction examples
- Certificate of completion for course BWC102CEU2
201 - Residential Water Heaters Installation and Service
This hands-on course will focus specifically on the installation and service of Bradford White residential tank style water heating products including standing pilot atmospheric, power vent, and electric models.
GENERAL INFORMATION
| Course Number: | BWC201 |
| Format: | Hands-on/Classroom |
| Location: | Bradford White iTEC™ 445 Eagle Drive Middleville, MI 49333 |
| Course Length: | 16 Hours |
| Maximum Students: | 20 |
AUDIENCE
This course is specifically for contractors, wholesalers, and rep agencies that sell, install, service, and maintain water heaters.
PREREQUISITES
- Basic Water Heating Course BWC101 at iTEC™, Regional, or online.
- Field experience installing and or servicing of residential water heaters.
- Registered for and be familiar with Bradford White For The Pro® Contractor website.
COURSE OBJECTIVE
Upon completion of this course, the student should be able to:
- List the most common installation items that affect water heater life expectancy.
- Describe sequence of operation for all models covered in this course.
- List the recommended maintenance intervals for each model covered in this course.
- Effectively troubleshoot each model covered in this course.
TRAINING AGENDA AND GENERAL FORMAT
Note: A full detailed agenda will be provided to students prior to attending or at the beginning of this class.
Day 1 – 8 Hours at Bradford White iTEC™
- Tour of Middleville Manufacturing plant
- Lunch (Provided)
- Installation best practices
- iTEC™ mechanical review
- Sequence of operation and breakdown of components for each model
- Using a Multi-Meter and Manometer
Day 2 – 8 Hours at Bradford White iTEC™
- Hands-on Troubleshooting
- Lunch (Provided)
- Hands on Troubleshooting Continued
- Q&A / Open Discussion
- Course Assessment
INCLUDED WITH TRAINING
- Bradford White Training Guide
- Installation and Service Manuals
- Certificate of completion for course BWC201
- Lodging (Hotel)
- Local transportation between the hotel and Bradford White
- Meals if applicable to training schedule
201ULN - Residential Water Heaters (Ultra Low NOx) Installation and Service
This hands-on course will focus specifically on the installation and service of Bradford White residential tank style Ultra Low NOx water heating products including standing pilot atmospheric, power vent, and electric models.
GENERAL INFORMATION
| Course Number: | BWC201ULN |
| Format: | Hands-on/Classroom |
| Location: | Bradford White iTEC™ 445 Eagle Drive Middleville, MI 49333 |
| Course Length: | 16 Hours |
| Maximum Students: | 20 |
AUDIENCE
This course is specifically for contractors, wholesalers, and rep agencies that sell, install, service, and maintain water heaters.
PREREQUISITES
- Basic Water Heating Course BWC101 at iTEC™, Regional, or online.
- Field experience installing and or servicing of residential water heaters.
- Registered for and be familiar with Bradford White For The Pro® Contractor website.
COURSE OBJECTIVE
Upon completion of this course, the student should be able to:
- List the most common installation items that affect water heater life expectancy.
- Describe sequence of operation for all models covered in this course.
- List the recommended maintenance intervals for each model covered in this course.
- Effectively troubleshoot each model covered in this course.
TRAINING AGENDA AND GENERAL FORMAT
Note: A full detailed agenda will be provided to students prior to attending or at the beginning of this class.
Day 1 – 8 Hours at Bradford White iTEC™
- Tour of Middleville Manufacturing plant
- Lunch (Provided)
- Installation best practices
- iTEC™ mechanical review
- Sequence of operation and breakdown of components for each model
- Using a Multi-Meter and Manometer
Day 2 – 8 Hours at Bradford White iTEC™
- Hands-on Troubleshooting
- Lunch (Provided)
- Hands on Troubleshooting Continued
- Q&A / Open Discussion
- Course Assessment
INCLUDED WITH TRAINING
- Bradford White Training Guide
- Installation and Service Manuals
- Certificate of completion for course BWC202
- Lodging (Hotel)
- Local transportation between the hotel and Bradford White
- Meals if applicable to training schedule
202 - Commercial Water Heaters Installation and Service
This hands-on course will focus specifically on the installation and service of Bradford White residential tank style Ultra Low NOx water heating products including standing pilot atmospheric, power vent, and electric models.
GENERAL INFORMATION
| Course Number: | BWC202 |
| Format: | Hands-on/Classroom |
| Location: | Bradford White iTEC™ 445 Eagle Drive Middleville, MI 49333 |
| Course Length: | 16 Hours |
| Maximum Students: | 20 |
AUDIENCE
This course is specifically for contractors, wholesalers, and rep agencies that sell, install, service, and maintain water heaters.
PREREQUISITES
- Basic Water Heating Course BWC101 at iTEC™, Regional, or online.
- Field experience installing and or servicing of residential water heaters.
- Registered for and be familiar with Bradford White For The Pro® Contractor website.
COURSE OBJECTIVE
Upon completion of this course, the student should be able to:
- List the most common installation items that affect water heater life expectancy.
- Describe sequence of operation for all models covered in this course.
- List the recommended maintenance intervals for each model covered in this course.
- Effectively troubleshoot each model covered in this course.
TRAINING AGENDA AND GENERAL FORMAT
Note: A full detailed agenda will be provided to students prior to attending or at the beginning of this class.
Day 1 – 8 Hours at Bradford White iTEC™
- Tour of Middleville Manufacturing plant
- Lunch (Provided)
- Installation best practices
- iTEC™ mechanical review
- Sequence of operation and breakdown of components for each model
- Using a Multi-Meter and Manometer
Day 2 – 8 Hours at Bradford White iTEC™
- Hands-on Troubleshooting
- Lunch (Provided)
- Hands on Troubleshooting Continued
- Q&A / Open Discussion
- Course Assessment
INCLUDED WITH TRAINING
- Bradford White Training Guide
- Installation and Service Manuals
- Certificate of completion for course BWC201ULN
- Lodging (Hotel)
- Local transportation between the hotel and Bradford White
- Meals if applicable to training schedule
203 - Infiniti K Tankless Water Heater Installation and Service
This hands-on course will focus specifically on the installation and service of Bradford White tankless style water heating products.
GENERAL INFORMATION
| Course Number: | BWC203 |
| Format: | Hands-on/Classroom |
| Location: | Bradford White iTEC™ 445 Eagle Drive Middleville, MI 49333 |
| Course Length: | 8 Hours |
| Maximum Students: | 20 |
AUDIENCE
This course is specifically for contractors, wholesalers, and rep agencies that sell, install, service, and maintain tankless style water heaters.
PREREQUISITES
- Basic Water Heating Course BWC101 at iTEC™, Regional, or online.
- Field experience installing and or servicing of residential tankless style water heaters.
- Registered for and familiar with Bradford White For The Pro® Contractor website.
COURSE OBJECTIVE
Upon completion of this course, the student should be able to:
- List the most common installation items that affect tankless water heaters.
- Describe sequence of operation for the Bradford White Infiniti™ K unit.
- List the recommended maintenance for the Bradford White Infiniti™ K unit.
- Effectively troubleshoot the Bradford White Infiniti™ K Tankless Unit.
TRAINING AGENDA AND GENERAL FORMAT
Note: A full detailed agenda will be provided to students prior to attending or at the beginning of this class.
Single Day – 8 Hours at Bradford White iTEC™
- Infiniti™ K Overview
- Infiniti™ K installation
- Manual Review
- Locating the unit
- Venting
- Gas requirements
- Condensate drain
- Start up and operation
- Converting to LP Gas
- Cascading
- Infiniti™ K Maintenance procedures
- Water Filter
- Intake Filter
- Flushing the heat exchanger
- Hands on Troubleshooting
- Course Assessment
INCLUDED WITH TRAINING
- Bradford White Training Guide
- Bradford White Infiniti® K Product Manuals
- Certificate of completion for course BWC203
- Lodging (Hotel)
- Local transportation between hotel and iTEC
- Meals if applicable to training schedule
204 - AeroTherm Heat Pump Water Heater Installation and Service
This hands-on course will focus specifically on the installation and service of the Bradford White AeroTherm® heat pump water heater.
GENERAL INFORMATION
| Course Number: | BWC204 |
| Format: | Hands-on/Classroom |
| Location: | Bradford White iTEC™ 445 Eagle Drive Middleville, MI 49333 |
| Course Length: | 8 Hours |
| Maximum Students: | 20 |
AUDIENCE
This course is specifically for contractors, wholesalers, and rep agencies that sell, install, service, and maintain heat pump water heaters.
PREREQUISITES
- Basic Water Heating Course BWC101 at iTEC™, Regional, or online.
- Adequate field experience installing and or servicing water heaters.
- Registered for and familiar with Bradford White For The Pro® Contractor website.
COURSE OBJECTIVE
Upon completion of this course, the student should be able to:
- Describe how a heat pump works and how this technology applies to heating water.
- List installation considerations specific to Heat Pump Water Heaters.
- List the recommended maintenance for the Bradford White AeroTherm® Unit.
- Effectively troubleshoot the Bradford White AeroTherm® water heater.
TRAINING AGENDA AND GENERAL FORMAT
Note: A full detailed agenda will be provided to students prior to attending or at the beginning of this class.
Single Day – 8 Hours at Bradford White iTEC™
- AeroTherm® Product Overview
- AeroTherm® installation Considerations
- Installation Manual Review
- Locating the unit and space considerations
- Wiring
- Water Connections
- Condensate drain
- Optional Ducting Kit
- Start up and operation
- AeroTherm® Maintenance procedures
- Hands on Troubleshooting
- Draining and Flushing
- Hands on Troubleshooting
- Course Assessment
INCLUDED WITH TRAINING
- Bradford White AeroTherm® Product Manuals
- Certificate of completion for course BWC204
- Lodging (Hotel)
- Local transportation between the hotel and Bradford White
- Meals if applicable to training schedule
FTP® Training Academy Resources
Technical Videos
Helpful information from our pros to help you in the field.
For The Pro®
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Our Trainers
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iTEC™ Facility Overview
Learn about the cutting-edge training facility and hands-on training environment at iTEC™.
*Please note:
For the Pro® Training Academy is a free online training site that offers continuing education courses on residential and commercial water heating products. There is no charge for this online training. Most courses contain several training modules with each module focusing on a specific topic. Many training courses offer a certificate of completion. Contact us for more information or if you have any questions about course content or availability. Click Here for Privacy Policy.
Any installation or repair completed using the information provided in this production should meet the requirements of the applicable national, state, provincial and local codes in your area as well as the manufacturer’s certified installation instructions that accompany the product.
