Bradford White’s limited warranty covers both the glass-lined tank and component parts for leakage or other malfunction caused by defects in materials and/or workmanship. It extends to the first buyer and to any subsequent owner(s) as long as the water heater remains installed at its original place of installation.

Warranties are packaged with each water heater along with installation instructions. If missing or misplaced, you can download and print a copy of the warranty from the listing shown under Warranty Documents at right.

Click Here To Check Your Warranty

Items Not Covered Under Warranty Include:

  • Dry-fired elements
  • Temperature adjustments
  • T & P valve failures/function (unless supplied with the unit by BWC)
  • Air shutter adjustments
  • No electric or gas supplied to water heater
  • Poor or improper venting
  • Not enough hot water because of sizing or overuse
  • Improper wiring to water heater
  • Diagnostic calls
  • Undersized gas piping to water heater
  • Lack of combustion air
  • Water odors
  • Noise because of minerals or sediment
  • Removal or replacement of anode rods
  • Anode consumption
  • Improper installation
  • Failure because of excessive pressure
  • Thermal expansion
  • Damage caused by flooding, exposure to weather or negligence

PLEASE NOTE: Bradford White offers its products exclusively through authorized Bradford White representatives and wholesale distributors for sale to qualified installers. Other parties and websites are not authorized to sell Bradford White products and Bradford White does not endorse, recommend or make any representations or warranties regarding any products manufactured by third parties or sold by unauthorized parties or websites, or any content, materials or other information located or accessible from any other website.