CONTACT US
United States Contacts
Have a question? Try our Knowledge Center first. There you'll find answers to many common questions from Homeowners. It's the quickest, easiest way to get the answers you need. Get Answers Now
Sales Questions
Bradford White is a wholesale only company. If you are interested in having a Bradford White water heater installed, or have questions on pricing and availability, that’s great!
Please contact your local plumbing professional and they will be able to help you. To find a plumbing professional in your area who sells and installs Bradford White, just use our Find a Contractor service. Thank you for your interest in Bradford White products.
Technical Support
Bradford White Technical Support discusses troubleshooting with plumbing professionals only. Please contact your plumbing professional if you are experiencing any of the following:
- Pilot will not light
- Pilot will not stay lit
- No hot water
- Water hammer/noise
- Discolored water
- Smelly water
- Leaking water heater or connections (small and large)
- Error codes
General Questions:
Phone: 800-523-2931
Email General Questions
Warranty Questions:
Phone: 800-531-2111
Email Warranty
AeroTherm®/GeoSpring* Questions:
Phone: 888-443-4394
Email AeroTherm/GeoSpring
*GeoSpring Heat Pump Water Heaters made Prior to July 2019
Sales Department:
Phone: 800-523-2931
Email Sales
24/7 Technical Support:
Phone: 800-334-3393
Email 24/7 Technical Support
Contractor Finder Questions and Support:
If you are a contractor who has a listing on the Contractor Finder service and have questions, issues or need assistance, you can reach the ServiceWhale Support team here. Considering listing your business and have questions or need help? You can contact ServiceWhale here as well.
Email Contractor Finder Questions and Support
Product Support:
Phone: 844-235-4958
Email Product Support
24/7 Warranty Support:
Phone: 800-531-2111
Email 24/7 Warranty Support
Parts Department:
Phone: 800-532-4020
Email Parts
Heat Pump Customer Support:
Phone: 888-443-4394
Email Heat Pump Customer Support
Have a question? Try our Knowledge Center first. There you'll find answers to many common questions from Homeowners. It's the quickest, easiest way to get the answers you need. Get Answers Now
Sales Questions
Bradford White is a wholesale only company. If you are interested in having a Bradford White water heater installed, or have questions on pricing and availability, that’s great!
Please contact your local plumbing professional and they will be able to help you. To find a plumbing professional in your area who sells and installs Bradford White, just use our Find a Contractor service. Thank you for your interest in Bradford White products.
Technical Support
Bradford White Technical Support discusses troubleshooting with plumbing professionals only. Please contact your plumbing professional if you are experiencing any of the following:
- Pilot will not light
- Pilot will not stay lit
- No hot water
- Water hammer/noise
- Discolored water
- Smelly water
- Leaking water heater or connections (small and large)
- Error codes
General Questions:
Phone: 800-523-2931
Email General Questions
Warranty Questions:
Phone: 800-531-2111
Email Warranty
AeroTherm®/GeoSpring* Questions:
Phone: 888-443-4394
Email AeroTherm/GeoSpring
*GeoSpring Heat Pump Water Heaters made Prior to July 2019
Sales Department:
Phone: 800-523-2931
Email Sales
24/7 Technical Support:
Phone: 800-334-3393
Email 24/7 Technical Support
Contractor Finder Questions and Support:
If you are a contractor who has a listing on the Contractor Finder service and have questions, issues or need assistance, you can reach the ServiceWhale Support team here. Considering listing your business and have questions or need help? You can contact ServiceWhale here as well.
Email Contractor Finder Questions and Support
Product Support:
Phone: 844-235-4958
Email Product Support
24/7 Warranty Support:
Phone: 800-531-2111
Email 24/7 Warranty Support
Parts Department:
Phone: 800-532-4020
Email Parts
Heat Pump Customer Support:
Phone: 888-443-4394
Email Heat Pump Customer Support
Have a question? Try our Knowledge Center first. There you'll find answers to many common questions from Homeowners. It's the quickest, easiest way to get the answers you need. Get Answers Now
Sales Questions
Bradford White is a wholesale only company. If you are interested in having a Bradford White water heater installed, or have questions on pricing and availability, that’s great!
Please contact your local plumbing professional and they will be able to help you. To find a plumbing professional in your area who sells and installs Bradford White, just use our Find a Contractor service. Thank you for your interest in Bradford White products.
Technical Support
Bradford White Technical Support discusses troubleshooting with plumbing professionals only. Please contact your plumbing professional if you are experiencing any of the following:
- Pilot will not light
- Pilot will not stay lit
- No hot water
- Water hammer/noise
- Discolored water
- Smelly water
- Leaking water heater or connections (small and large)
- Error codes
Product Selection and Sizing Questions:
Phone: 866-690-0961
Email Product Selection and Sizing
Warranty Questions:
Phone: 800-531-2111
Email Warranty
AeroTherm®/GeoSpring* Questions:
Phone: 888-443-4394
Email AeroTherm/GeoSpring
*GeoSpring Heat Pump Water Heaters made Prior to July 2019
Other General Questions:
Phone: 866-690-0961
Email General Questions
Sales Department:
Phone: 866-690-0961
Email Sales
24/7 Technical Support:
Phone: 800-334-3393
Email 24/7 Technical Support
Product Selection and Sizing Questions:
Phone: 866-690-0961
Email Product Selection and Sizing
Products:
Phone: 866-690-0961
Email Products
24/7 Warranty Support:
Phone: 800-531-2111
Email 24/7 Warranty Support
Heat Pump Customer Support:
Phone: 888-443-4394
Email Heat Pump Customer Support
Contractor Finder Questions and Support:
If you are a contractor who has a listing on the Contractor Finder service and have questions, issues or need assistance, you can reach the ServiceWhale Support team here. Considering listing your business and have questions or need help? You can contact ServiceWhale here as well.
Email Contractor Finder Questions and Support
Sales Questions
Bradford White is a wholesale only company. If you are interested in having a Bradford White water heater installed, or have questions on pricing and availability, that’s great!
Please contact your local plumbing professional and they will be able to help you. To find a plumbing professional in your area who sells and installs Bradford White, just use our Find a Contractor service. Thank you for your interest in Bradford White products.
Technical Support
Bradford White Technical Support discusses troubleshooting with plumbing professionals only. Please contact your plumbing professional if you are experiencing any of the following:
- Pilot will not light
- Pilot will not stay lit
- No hot water
- Water hammer/noise
- Discolored water
- Smelly water
- Leaking water heater or connections (small and large)
- Error codes
Product Selection and Sizing Questions:
Phone: 866-690-0961
Email Product Selection and Sizing
Warranty Questions:
Phone: 800-531-2111
Email Warranty
AeroTherm®/GeoSpring* Questions:
Phone: 888-443-4394
Email AeroTherm/GeoSpring
*GeoSpring Heat Pump Water Heaters made Prior to July 2019
Other General Questions:
Phone: 866-690-0961
Email General Questions
Sales Department:
Phone: 866-690-0961
Email Sales
24/7 Technical Support:
Phone: 800-334-3393
Email 24/7 Technical Support
Product Selection and Sizing Questions:
Phone: 866-690-0961
Email Product Selection and Sizing
Products:
Phone: 866-690-0961
Email Products
24/7 Warranty Support:
Phone: 800-531-2111
Email 24/7 Warranty Support
Heat Pump Customer Support:
Phone: 888-443-4394
Email Heat Pump Customer Support
Contractor Finder Questions and Support:
If you are a contractor who has a listing on the Contractor Finder service and have questions, issues or need assistance, you can reach the ServiceWhale Support team here. Considering listing your business and have questions or need help? You can contact ServiceWhale here as well.
Email Contractor Finder Questions and Support
| Contact Bradford White International if your desired location is not listed Carlos Morales e-mail: international@bradfordwhite.com |
Manufacturer Rep (UAE, Qatar, Bahrain, Oman, Afghanistan, Pakistan)
Mr. Matthew Cherian
Telephone: +971504818499
e-mail: mcherian@bradfordwhite.ae
Iraq
Al-Muashirat General Trading Co. LTD
Telephone: 00964-77-000 555 79
e-mail: info@al-muashirat.com
Kingdom of Saudi Arabia
BINEX (Manufacturer Rep)
Telephone: 966 3 8823030
Fax: 966 3 8826816
e-mail: m.ashfaaq@binex.com.sa
Kuwait
Arabi Company
Tel: 965-24724058
Fax: 965-24724059
e-mail: mkhanfar@arabicompany.net
Qatar
Arabi Company Qatar W.L.L.
Mr Loay Ramadan
PO BOX 22096
Doha, Qatar
Telephone: 974 4469 6841
Showroom : 974 44417976
Fax: 974 4468 4936
e-mail: loay@arabiqatar.com
Tadmur Trading W.L.L.
Telephone: 974 4466 5501
Fax: 974 4466 5502
e-mail: showrooms@tadmur-trading.com
Egypt
Gabtic Engineering & Supply Ltd.
Telephone: +2 38210225- +2 38210226
e-mail: aly.elalfy@gabtic.com
TAQA Gas Services
Telephone: +202 25202030
e-mail: tgs-sales@taqa.com.eg
United Arab Emirates
Speed Middle East General Trading LLC
Telephone: 971-6-7478934
e-mail: info@smegulf.com
Bahrain
Vector General Trading W.L.L.
Telephone: +973-36441237 / +973-36272757
e-mail: sales@vectorbh.com
NSA KAIKSOW EST
Telephone: +97317297979
e-mail: info@nsakaiksow.com
Manufacturer Rep (Kazakhstan, Ukraine, Turkey, Uzbekistan, Azerbaijan and more)
Contact: Mr. Eugene Serbin
e-mail: Eugeneserbin@gmail.com
e-mail: Eugene@bradfordwhite.pro
China 中国総代理人
Shanghai Ximatz International Trade Co., LTD.
Telephone: 86-21-64810582
e-mail: ximatzc@aliyun.com
Taiwan
Waibel Enterprise, Inc.
Telephone: 886-2-25062181
Fax: 886-2-25060129
e-mail: waibel@seed.net.tw
Brunei
Chow Sing Service Centre
Telephone: 673-3-336001
Fax: 673-3-333410
e-mail: chowsing@brunet.bn
Hong Kong
Preseli Engineering Supplies Ltd.
Telephone: 8522-4236378
Fax: 8522-4872790
e-mail: peter@preseli.com.hk
Malaysia
Borneon Corporation SDN BHD
Telephone: 6084-337722
Fax: 6084-318021
e-mail: Borneon1@Streamyx.com
Philippines
Dexterton Corporation
Telephone: 63-2-3616006
Fax: 63-2-361-6940
e-mail: dexterton@dexterton.com | dexterton@hotmail.com
Eastman Industrial Supply, Inc.
Telephone: (+632) 8254-6051 to 54; (+632) 8551-4851 to 52
Fax: (+632) 8551-4850
e-mail: sales@eastman.com.ph
Singapore
Hova (Far East) Pte. Ltd.
Telephone: 65-68533633
Fax: 65-65696542
e-mail: hovafe@singnet.com.sg
Thailand
Forbest Company Limited
Telephone: 66-2682-5381
Fax: 66-2682-5380
e-mail: info@forbest.co.th
Mazuma (Thailand) Co., LTD.
Telephone: 66-20-111-999
Fax: 66-20-111-900
e-mail: info@mazuma.co.th
Daco Worldwide Marketing Corp.
Telephone: 954-967-0700
e-mail: sales@dacoworld.com
Puerto Rico
Inter American Builders Agencies Co.
Telephone: 787-752-0200
Fax: 787-757-0210
e-mail: RicardoJ@iabaco.com
Trinidad
Hadco Limited
Telephone: 868-675-7628
Fax: 868-675-2641
e-mail: johnh@hadcoltd.com
Costa Rica
Strong Costa Rica, S.A.
De la Panasonic 1 Km Sur, 1 Km Oeste,
Calle Potrerillos, San Rafael,
Alajuela, Costa Rica
Código postal: 20108
Manrique Gutierrez mgutierrez@sica.co.cr
(506) 2589-5050
Servex Internacional S.A.
Telephone: 506-2253-1152
e-mail: carlosbravo@servexinternacional.com
Honduras
Strong Internacional Honduras
24 ave, 6 y 7 Calle N.O.
Antiguo Local de LLANRESA
Col. Moderna, San Pedro Sula, Honduras
Gustavo Romero gromero@sica.co.cr
(504) 2510-0833
Panama
Strong Panama, S.A.
Strong Internacional Centroamerica, S.A.
Calle Harry Eno, Urb. Industrial Los Ángeles,
507 Business Center, Oficina 102-A.
Panamá, Rep. Panamá
Laureano Jaramillo ljaramillo@sica.co.cr
(507) 263-4612
Rodelag, S.A.
Telephone: 507-236-2333
Fax: 507-236-2656
e-mail: compras1@rodelag.com
Guatemala
Strong Guatemala, S.A.
Calzada La Paz, 18-40 Zona 5
Ofibodegas “CENTRO 5”
Bodega #122
Ciudad de Guatemala, 01005
Guatemala
Jose Roberto Matheu jrmatheu@sica.co.cr
(502) 2233-0870
INSTALACIONES MODERNAS S.A.
Telephone: 502-23847600
e-mail: jefecompras@instalacionesmodernas.com
Nicaragua
Strong Nicaragua, S.A.
Colonial Los Robles, del Hotel Colon
1 cuadra al Sur y ½ cuadra al Oeste,
Edificio San Sebastian modulo #2,
Managua, Nicaragua
Erick Gómez egomez@sica.co.cr
(505) 2223-2189
El Salvador
Strong El Salvador S.A. DE C.V.
Complejo Industrial Santa Elena, Calle Chaparrastique,
Lote #3, Edificio Construtec, Local #2, Antiguo Cuscatlan,
La Libertad, El Salvador, Centroamérica.
Walter Medina wmedina@sica.co.cr
(503) 2278-9089
Chile
Sandy Point Import / Export
Telephone: 56-61-214251
Fax: 56-61-213919
e-mail: sandy.point@entelchile.net
Peru
Dispeco, S.A.
Telephone: 51-1-719-6333
Fax: 57-1-719-6335
e-mail: ajporthm@dispeco.com
| Contact Bradford White International if your desired location is not listed Carlos Morales e-mail: international@bradfordwhite.com |
Manufacturer Rep (UAE, Qatar, Bahrain, Oman, Afghanistan, Pakistan)
Mr. Matthew Cherian
Telephone: +971504818499
e-mail: mcherian@bradfordwhite.ae
Iraq
Al-Muashirat General Trading Co. LTD
Telephone: 00964-77-000 555 79
e-mail: info@al-muashirat.com
Kingdom of Saudi Arabia
BINEX (Manufacturer Rep)
Telephone: 966 3 8823030
Fax: 966 3 8826816
e-mail: m.ashfaaq@binex.com.sa
Kuwait
Arabi Company
Telephone: 965-24724058
Fax: 965-24724059
e-mail: mkhanfar@arabicompany.net
Qatar
Arabi Company
Telephone: 974 4469 6841 / 4468 4523
Fax: 974 4468 4936
e-mail: hossam.shaltaf@arabiqatar.com
Tadmur Trading W.L.L.
Telephone: 974 4466 5501
Fax: 974 4466 5502
e-mail: showrooms@tadmur-trading.com
Egypt
Gabtic Engineering & Supply Ltd.
Telephone: +2 38210225- +2 38210226
e-mail: aly.elalfy@gabtic.com
United Arab Emirates
Speed Middle East General Trading LLC
Telephone: 971-6-7478934
e-mail: info@smegulf.com
Bahrain
Vector General Trading W.L.L.
Telephone: +973-36441237 / +973-36272757
e-mail: sales@vectorbh.com
NSA KAIKSOW EST
Telephone: +97317297979
e-mail: info@nsakaiksow.com
Manufacturer Rep (Kazakhstan, Ukraine, Turkey, Uzbekistan, Azerbaijan and more)
Contact: Mr. Eugene Serbin
e-mail: Eugeneserbin@gmail.com
e-mail: Eugene@bradfordwhite.pro
China 中国総代理人
Shanghai Ximatz International Trade Co., LTD.
Telephone: 86-21-64810582
e-mail: ximatzc@aliyun.com
Taiwan
Waibel Enterprise, Inc.
Telephone: 886-2-25062181
Fax: 886-2-25060129
e-mail: waibel@seed.net.tw
Brunei
Chow Sing Service Centre
Telephone: 673-3-336001
Fax: 673-3-333410
e-mail: chowsing@brunet.bn
Hong Kong
Preseli Engineering Supplies Ltd.
Telephone: 8522-4236378
Fax: 8522-4872790
e-mail: peter@preseli.com.hk
Malaysia
Borneon Corporation SDN BHD
Telephone: 6084-337722
Fax: 6084-318021
e-mail: Borneon1@Streamyx.com
Philippines
Dexterton Corporation
Telephone: 63-2-3616006
Fax: 63-2-361-6940
e-mail: dexterton@dexterton.com | dexterton@hotmail.com
Eastman Industrial Supply, Inc.
Telephone: (+632) 8254-6051 to 54; (+632) 8551-4851 to 52
Fax: (+632) 8551-4850
e-mail: sales@eastman.com.ph
Singapore
Hova (Far East) Pte. Ltd.
Telephone: 65-68533633
Fax: 65-65696542
e-mail: hovafe@singnet.com.sg
Thailand
Forbest Company Limited
Telephone: 66-2682-5381
Fax: 66-2682-5380
e-mail: info@forbest.co.th
Mazuma (Thailand) Co., LTD.
Telephone: 66-20-111-999
Fax: 66-20-111-900
e-mail: info@mazuma.co.th
Daco Worldwide Marketing Corp.
Telephone: 954-967-0700
sales@dacoworld.com
Puerto Rico
Inter American Builders Agencies Co.
Telephone: 787-752-0200
Fax: 787-757-0210
e-mail: RicardoJ@iabaco.com
Trinidad
Hadco Limited
Telephone: 868-675-7628
Fax: 868-675-2641
e-mail: johnh@hadcoltd.com
Costa Rica
Strong Costa Rica, S.A.
De la Panasonic 1 Km Sur, 1 Km Oeste,
Calle Potrerillos, San Rafael,
Alajuela, Costa Rica
Código postal: 20108
Manrique Gutierrez mgutierrez@sica.co.cr
(506) 2589-5050
Servex Internacional S.A.
Telephone: 506-2253-1152
e-mail: carlosbravo@servexinternacional.com
Honduras
Strong Internacional Honduras
24 ave, 6 y 7 Calle N.O.
Antiguo Local de LLANRESA
Col. Moderna, San Pedro Sula, Honduras
Gustavo Romero gromero@sica.co.cr
(504) 2510-0833
Panama
Strong Panama, S.A.
Strong Internacional Centroamerica, S.A.
Calle Harry Eno, Urb. Industrial Los Ángeles,
507 Business Center, Oficina 102-A.
Panamá, Rep. Panamá
Laureano Jaramillo ljaramillo@sica.co.cr
(507) 263-4612
Rodelag, S.A.
Telephone: 507-236-2333
Fax: 507-236-2656
e-mail: compras1@rodelag.com
Guatemala
Strong Guatemala, S.A.
Calzada La Paz, 18-40 Zona 5
Ofibodegas “CENTRO 5”
Bodega #122
Ciudad de Guatemala, 01005
Guatemala
Jose Roberto Matheu jrmatheu@sica.co.cr
(502) 2233-0870
INSTALACIONES MODERNAS S.A.
Telephone: 502-23847600
e-mail: jefecompras@instalacionesmodernas.com
Nicaragua
Strong Nicaragua, S.A.
Colonial Los Robles, del Hotel Colon
1 cuadra al Sur y ½ cuadra al Oeste,
Edificio San Sebastian modulo #2,
Managua, Nicaragua
Erick Gómez egomez@sica.co.cr
(505) 2223-2189
El Salvador
Strong El Salvador S.A. DE C.V.
Complejo Industrial Santa Elena, Calle Chaparrastique,
Lote #3, Edificio Construtec, Local #2, Antiguo Cuscatlan,
La Libertad, El Salvador, Centroamérica.
Walter Medina wmedina@sica.co.cr
(503) 2278-9089
Chile
Sandy Point Import / Export
Telephone: 56-61-214251
Fax: 56-61-213919
e-mail: sandy.point@entelchile.net
Peru
Dispeco, S.A.
Telephone: 51-1-719-6333
Fax: 57-1-719-6335
e-mail: ajporthm@dispeco.com
