USA & International Contact Information

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Bradford White Blue Logo

United States Contacts

Bradford White Blue Logo

United States Contacts

Have a question? Try our Knowledge Center first. There you'll find answers to many common questions from Homeowners. It's the quickest, easiest way to get the answers you need. Get Answers Now

Sales Questions
Bradford White is a wholesale only company. If you are interested in having a Bradford White water heater installed, or have questions on pricing and availability, that’s great!

Please contact your local plumbing professional and they will be able to help you. To find a plumbing professional in your area who sells and installs Bradford White, just use our Find a Contractor service. Thank you for your interest in Bradford White products.

Technical Support
Bradford White Technical Support discusses troubleshooting with plumbing professionals only. Please contact your plumbing professional if you are experiencing any of the following:

  • Pilot will not light
  • Pilot will not stay lit
  • No hot water
  • Water hammer/noise
  • Discolored water
  • Smelly water
  • Leaking water heater or connections (small and large)
  • Error codes

General Questions:
Phone: 800-523-2931
Email General Questions

Warranty Questions:
Phone: 800-531-2111
Email Warranty

AeroTherm®/GeoSpring* Questions:
Phone: 888-443-4394
Email AeroTherm/GeoSpring
*GeoSpring Heat Pump Water Heaters made Prior to July 2019

Sales Department:
Phone: 800-523-2931
Email Sales

24/7 Technical Support:
Phone: 800-334-3393
Email 24/7 Technical Support

Contractor Finder Questions and Support:
If you are a contractor who has a listing on the Contractor Finder service and have questions, issues or need assistance, you can reach the ServiceWhale Support team here. Considering listing your business and have questions or need help? You can contact ServiceWhale here as well.
Email Contractor Finder Questions and Support

Product Support:
Phone: 844-235-4958
Email Product Support

24/7 Warranty Support:
Phone: 800-531-2111
Email 24/7 Warranty Support

Parts Department:
Phone: 800-532-4020
Email Parts

Heat Pump Customer Support:
Phone: 888-443-4394
Email Heat Pump Customer Support

Have a question? Try our Knowledge Center first. There you'll find answers to many common questions from Homeowners. It's the quickest, easiest way to get the answers you need. Get Answers Now

Sales Questions
Bradford White is a wholesale only company. If you are interested in having a Bradford White water heater installed, or have questions on pricing and availability, that’s great!

Please contact your local plumbing professional and they will be able to help you. To find a plumbing professional in your area who sells and installs Bradford White, just use our Find a Contractor service. Thank you for your interest in Bradford White products.

Technical Support
Bradford White Technical Support discusses troubleshooting with plumbing professionals only. Please contact your plumbing professional if you are experiencing any of the following:

  • Pilot will not light
  • Pilot will not stay lit
  • No hot water
  • Water hammer/noise
  • Discolored water
  • Smelly water
  • Leaking water heater or connections (small and large)
  • Error codes

General Questions:
Phone: 800-523-2931
Email General Questions

Warranty Questions:
Phone: 800-531-2111
Email Warranty

AeroTherm®/GeoSpring* Questions:
Phone: 888-443-4394
Email AeroTherm/GeoSpring
*GeoSpring Heat Pump Water Heaters made Prior to July 2019

Sales Department:
Phone: 800-523-2931
Email Sales

24/7 Technical Support:
Phone: 800-334-3393
Email 24/7 Technical Support

Contractor Finder Questions and Support:
If you are a contractor who has a listing on the Contractor Finder service and have questions, issues or need assistance, you can reach the ServiceWhale Support team here. Considering listing your business and have questions or need help? You can contact ServiceWhale here as well.
Email Contractor Finder Questions and Support

Product Support:
Phone: 844-235-4958
Email Product Support

24/7 Warranty Support:
Phone: 800-531-2111
Email 24/7 Warranty Support

Parts Department:
Phone: 800-532-4020
Email Parts

Heat Pump Customer Support:
Phone: 888-443-4394
Email Heat Pump Customer Support

Have a question? Try our Knowledge Center first. There you'll find answers to many common questions from Homeowners. It's the quickest, easiest way to get the answers you need. Get Answers Now

Sales Questions
Bradford White is a wholesale only company. If you are interested in having a Bradford White water heater installed, or have questions on pricing and availability, that’s great!

Please contact your local plumbing professional and they will be able to help you. To find a plumbing professional in your area who sells and installs Bradford White, just use our Find a Contractor service. Thank you for your interest in Bradford White products.

Technical Support
Bradford White Technical Support discusses troubleshooting with plumbing professionals only. Please contact your plumbing professional if you are experiencing any of the following:

  • Pilot will not light
  • Pilot will not stay lit
  • No hot water
  • Water hammer/noise
  • Discolored water
  • Smelly water
  • Leaking water heater or connections (small and large)
  • Error codes

Product Selection and Sizing Questions:
Phone: 866-690-0961
Email Product Selection and Sizing

Warranty Questions:
Phone: 800-531-2111
Email Warranty

AeroTherm®/GeoSpring* Questions:
Phone: 888-443-4394
Email AeroTherm/GeoSpring
*GeoSpring Heat Pump Water Heaters made Prior to July 2019

Other General Questions:
Phone: 866-690-0961
Email General Questions

Sales Department:
Phone: 866-690-0961
Email Sales

24/7 Technical Support:
Phone: 800-334-3393
Email 24/7 Technical Support

Product Selection and Sizing Questions:
Phone: 866-690-0961
Email Product Selection and Sizing

Products:
Phone: 866-690-0961
Email Products

24/7 Warranty Support:
Phone: 800-531-2111
Email 24/7 Warranty Support

Heat Pump Customer Support:
Phone: 888-443-4394
Email Heat Pump Customer Support

Contractor Finder Questions and Support:
If you are a contractor who has a listing on the Contractor Finder service and have questions, issues or need assistance, you can reach the ServiceWhale Support team here. Considering listing your business and have questions or need help? You can contact ServiceWhale here as well.
Email Contractor Finder Questions and Support

Sales Questions
Bradford White is a wholesale only company. If you are interested in having a Bradford White water heater installed, or have questions on pricing and availability, that’s great!

Please contact your local plumbing professional and they will be able to help you. To find a plumbing professional in your area who sells and installs Bradford White, just use our Find a Contractor service. Thank you for your interest in Bradford White products.

Technical Support
Bradford White Technical Support discusses troubleshooting with plumbing professionals only. Please contact your plumbing professional if you are experiencing any of the following:

  • Pilot will not light
  • Pilot will not stay lit
  • No hot water
  • Water hammer/noise
  • Discolored water
  • Smelly water
  • Leaking water heater or connections (small and large)
  • Error codes

Product Selection and Sizing Questions:
Phone: 866-690-0961
Email Product Selection and Sizing

Warranty Questions:
Phone: 800-531-2111
Email Warranty

AeroTherm®/GeoSpring* Questions:
Phone: 888-443-4394
Email AeroTherm/GeoSpring
*GeoSpring Heat Pump Water Heaters made Prior to July 2019

Other General Questions:
Phone: 866-690-0961
Email General Questions

Sales Department:
Phone: 866-690-0961
Email Sales

24/7 Technical Support:
Phone: 800-334-3393
Email 24/7 Technical Support

Product Selection and Sizing Questions:
Phone: 866-690-0961
Email Product Selection and Sizing

24/7 Warranty Support:
Phone: 800-531-2111
Email 24/7 Warranty Support

Heat Pump Customer Support:
Phone: 888-443-4394
Email Heat Pump Customer Support

Contractor Finder Questions and Support:
If you are a contractor who has a listing on the Contractor Finder service and have questions, issues or need assistance, you can reach the ServiceWhale Support team here. Considering listing your business and have questions or need help? You can contact ServiceWhale here as well.
Email Contractor Finder Questions and Support

International Contacts

International Contacts

Contact Bradford White International if your desired location is not listed 

Carlos Morales
Director, International Sales
Bradford White Corporation
725 Talamore Drive
Ambler, PA 19002 U.S.A.

e-mail: international@bradfordwhite.com 
Telephone: 001-215-641-9400
International fax: 001-215-641-9750

Manufacturer Rep (UAE, Qatar, Bahrain, Oman, Afghanistan, Pakistan)

Mr. Matthew Cherian
Telephone: +971504818499
e-mail: mcherian@bradfordwhite.ae

Iraq

Al-Muashirat General Trading Co. LTD
Telephone: 00964-77-000 555 79
e-mail: info@al-muashirat.com

Kingdom of Saudi Arabia

BINEX (Manufacturer Rep)
Telephone: 966 3 8823030
Fax: 966 3 8826816
e-mail: m.ashfaaq@binex.com.sa

Kuwait

Arabi Company
Tel: 965-24724058
Fax: 965-24724059
e-mail: mkhanfar@arabicompany.net

Qatar

Arabi Company Qatar W.L.L.
Mr Loay Ramadan
PO BOX 22096
Doha, Qatar
Telephone: 974 4469 6841
Showroom : 974 44417976
Fax: 974 4468 4936
e-mail: loay@arabiqatar.com

Tadmur Trading W.L.L.
Telephone: 974 4466 5501
Fax: 974 4466 5502
e-mail: showrooms@tadmur-trading.com

Egypt

Gabtic Engineering & Supply Ltd.
Telephone: +2 38210225- +2 38210226
e-mail: aly.elalfy@gabtic.com

TAQA Gas Services
Telephone: +202 25202030
e-mail: tgs-sales@taqa.com.eg

United Arab Emirates

Speed Middle East General Trading LLC 
Telephone: 971-6-7478934
e-mail: info@smegulf.com

Bahrain

Vector General Trading W.L.L.
Telephone: +973-36441237 / +973-36272757
e-mail: sales@vectorbh.com

NSA KAIKSOW EST
Telephone: +97317297979
e-mail: info@nsakaiksow.com

India

Mr. Matthew Cherian
Telephone: +971504818499
e-mail: mcherian@bradfordwhite.ae

Manufacturer Rep (Kazakhstan, Ukraine, Turkey, Uzbekistan, Azerbaijan and more)

Contact: Mr. Eugene Serbin
e-mail: Eugeneserbin@gmail.com
e-mail: Eugene@bradfordwhite.pro

China 中国総代理人

Shanghai Ximatz International Trade Co., LTD.
Telephone: 86-21-64810582
e-mail: ximatzc@aliyun.com

Taiwan

Waibel Enterprise, Inc.
Telephone: 886-2-25062181
Fax: 886-2-25060129
e-mail: waibel@seed.net.tw

Brunei

Chow Sing Service Centre
Telephone: 673-3-336001
Fax: 673-3-333410
e-mail: chowsing@brunet.bn

Hong Kong

Preseli Engineering Supplies Ltd.
Telephone: 8522-4236378
Fax: 8522-4872790
e-mail: peter@preseli.com.hk

Malaysia

Borneon Corporation SDN BHD
Telephone: 6084-337722
Fax: 6084-318021
e-mail: Borneon1@Streamyx.com

Philippines

Dexterton Corporation
Telephone: 63-2-3616006
Fax: 63-2-361-6940
e-mail: dexterton@dexterton.com | dexterton@hotmail.com

Eastman Industrial Supply, Inc.
Telephone: (+632) 8254-6051 to 54; (+632) 8551-4851 to 52
Fax: (+632) 8551-4850
e-mail: sales@eastman.com.ph

Singapore

Hova (Far East) Pte. Ltd.
Telephone: 65-68533633
Fax: 65-65696542
e-mail: hovafe@singnet.com.sg

Thailand

Forbest Company Limited
Telephone: 66-2682-5381
Fax: 66-2682-5380
e-mail: info@forbest.co.th

Mazuma (Thailand) Co., LTD. 
Telephone: 66-20-111-999
Fax: 66-20-111-900
e-mail: info@mazuma.co.th

Daco Worldwide Marketing Corp.

Telephone: 954-967-0700
e-mail: sales@dacoworld.com

Puerto Rico

Inter American Builders Agencies Co.
Telephone: 787-752-0200
Fax: 787-757-0210
e-mail: RicardoJ@iabaco.com

Trinidad

Hadco Limited
Telephone: 868-675-7628
Fax: 868-675-2641
e-mail: johnh@hadcoltd.com

Costa Rica

Strong Costa Rica, S.A.
De la Panasonic 1 Km Sur, 1 Km Oeste,
Calle Potrerillos, San Rafael,
Alajuela, Costa Rica
Código postal: 20108
Manrique Gutierrez mgutierrez@sica.co.cr
(506) 2589-5050

Servex Internacional S.A.
Telephone: 506-2253-1152
e-mail: carlosbravo@servexinternacional.com

Honduras

Strong Internacional Honduras
24 ave, 6 y 7 Calle N.O.
Antiguo Local de LLANRESA
Col. Moderna, San Pedro Sula, Honduras
Gustavo Romero gromero@sica.co.cr
(504) 2510-0833

Panama

Strong Panama, S.A.
Strong Internacional Centroamerica, S.A.

Calle Harry Eno, Urb. Industrial Los Ángeles,
507 Business Center, Oficina 102-A.
Panamá, Rep. Panamá
Laureano Jaramillo ljaramillo@sica.co.cr
(507) 263-4612

Rodelag, S.A.
Telephone: 507-236-2333
Fax: 507-236-2656
e-mail: compras1@rodelag.com

Guatemala

Strong Guatemala, S.A.
Calzada La Paz, 18-40 Zona 5
Ofibodegas “CENTRO 5”
Bodega #122
Ciudad de Guatemala, 01005
Guatemala
Jose Roberto Matheu jrmatheu@sica.co.cr
(502) 2233-0870

INSTALACIONES MODERNAS S.A.
Telephone: 502-23847600
e-mail: jefecompras@instalacionesmodernas.com

Nicaragua

Strong Nicaragua, S.A.
Colonial Los Robles, del Hotel Colon
1 cuadra al Sur y ½ cuadra al Oeste,
Edificio San Sebastian modulo #2,
Managua, Nicaragua
Erick Gómez egomez@sica.co.cr
(505) 2223-2189

El Salvador

Strong El Salvador S.A. DE C.V.
Complejo Industrial Santa Elena, Calle Chaparrastique,
Lote #3, Edificio Construtec, Local #2, Antiguo Cuscatlan,
La Libertad, El Salvador, Centroamérica.
Walter Medina wmedina@sica.co.cr
(503) 2278-9089

Chile

Sandy Point Import / Export
Telephone: 56-61-214251
Fax: 56-61-213919
e-mail: sandy.point@entelchile.net

Peru

Dispeco, S.A.
Telephone: 51-1-719-6333
Fax: 57-1-719-6335
e-mail: ajporthm@dispeco.com

Contact Bradford White International if your desired location is not listed 

Carlos Morales
Director, International Sales
Bradford White Corporation
725 Talamore Drive
Ambler, PA 19002 U.S.A.

e-mail: international@bradfordwhite.com 
Telephone: 001-215-641-9400
International fax: 001-215-641-9750

Manufacturer Rep (UAE, Qatar, Bahrain, Oman, Afghanistan, Pakistan)

Mr. Matthew Cherian
Telephone: +971504818499
e-mail: mcherian@bradfordwhite.ae


Iraq

Al-Muashirat General Trading Co. LTD
Telephone: 00964-77-000 555 79
e-mail: info@al-muashirat.com

Kingdom of Saudi Arabia

BINEX (Manufacturer Rep)
Telephone: 966 3 8823030
Fax: 966 3 8826816
e-mail: m.ashfaaq@binex.com.sa

Kuwait

Arabi Company
Telephone: 965-24724058
Fax: 965-24724059
e-mail: mkhanfar@arabicompany.net

Qatar

Arabi Company
Telephone: 974 4469 6841 / 4468 4523
Fax: 974 4468 4936
e-mail: hossam.shaltaf@arabiqatar.com

Tadmur Trading W.L.L.
Telephone: 974 4466 5501
Fax: 974 4466 5502
e-mail: showrooms@tadmur-trading.com

Egypt

Gabtic Engineering & Supply Ltd.
Telephone: +2 38210225- +2 38210226
e-mail: aly.elalfy@gabtic.com

United Arab Emirates

Speed Middle East General Trading LLC 
Telephone: 971-6-7478934
e-mail: info@smegulf.com

Bahrain

Vector General Trading W.L.L.
Telephone: +973-36441237 / +973-36272757
e-mail: sales@vectorbh.com

NSA KAIKSOW EST
Telephone: +97317297979
e-mail: info@nsakaiksow.com

India

Mr. Matthew Cherian
Telephone: +971504818499
e-mail: mcherian@bradfordwhite.ae

Manufacturer Rep (Kazakhstan, Ukraine, Turkey, Uzbekistan, Azerbaijan and more)

Contact: Mr. Eugene Serbin
e-mail: Eugeneserbin@gmail.com
e-mail: Eugene@bradfordwhite.pro

China 中国総代理人

Shanghai Ximatz International Trade Co., LTD.
Telephone: 86-21-64810582
e-mail: ximatzc@aliyun.com


Taiwan

Waibel Enterprise, Inc.
Telephone: 886-2-25062181
Fax: 886-2-25060129
e-mail: waibel@seed.net.tw


Brunei

Chow Sing Service Centre
Telephone: 673-3-336001
Fax: 673-3-333410
e-mail: chowsing@brunet.bn


Hong Kong

Preseli Engineering Supplies Ltd.
Telephone: 8522-4236378
Fax: 8522-4872790
e-mail: peter@preseli.com.hk


Malaysia

Borneon Corporation SDN BHD
Telephone: 6084-337722
Fax: 6084-318021
e-mail: Borneon1@Streamyx.com


Philippines

Dexterton Corporation
Telephone: 63-2-3616006
Fax: 63-2-361-6940
e-mail: dexterton@dexterton.com | dexterton@hotmail.com

Eastman Industrial Supply, Inc.
Telephone: (+632) 8254-6051 to 54; (+632) 8551-4851 to 52
Fax: (+632) 8551-4850
e-mail: sales@eastman.com.ph


Singapore

Hova (Far East) Pte. Ltd.
Telephone: 65-68533633
Fax: 65-65696542
e-mail: hovafe@singnet.com.sg


Thailand

Forbest Company Limited
Telephone: 66-2682-5381
Fax: 66-2682-5380
e-mail: info@forbest.co.th

Mazuma (Thailand) Co., LTD. 
Telephone: 66-20-111-999
Fax: 66-20-111-900
e-mail: info@mazuma.co.th

Daco Worldwide Marketing Corp.

Telephone: 954-967-0700
sales@dacoworld.com


Puerto Rico

Inter American Builders Agencies Co.
Telephone: 787-752-0200
Fax: 787-757-0210
e-mail: RicardoJ@iabaco.com


Trinidad

Hadco Limited
Telephone: 868-675-7628
Fax: 868-675-2641
e-mail: johnh@hadcoltd.com

Costa Rica

Strong Costa Rica, S.A.
De la Panasonic 1 Km Sur, 1 Km Oeste,
Calle Potrerillos, San Rafael,
Alajuela, Costa Rica
Código postal: 20108
Manrique Gutierrez mgutierrez@sica.co.cr
(506) 2589-5050

Servex Internacional S.A.
Telephone: 506-2253-1152
e-mail: carlosbravo@servexinternacional.com

Honduras

Strong Internacional Honduras
24 ave, 6 y 7 Calle N.O.
Antiguo Local de LLANRESA
Col. Moderna, San Pedro Sula, Honduras
Gustavo Romero gromero@sica.co.cr
(504) 2510-0833

Panama

Strong Panama, S.A.
Strong Internacional Centroamerica, S.A.

Calle Harry Eno, Urb. Industrial Los Ángeles,
507 Business Center, Oficina 102-A.
Panamá, Rep. Panamá
Laureano Jaramillo ljaramillo@sica.co.cr
(507) 263-4612

Rodelag, S.A.
Telephone: 507-236-2333
Fax: 507-236-2656
e-mail: compras1@rodelag.com

Guatemala

Strong Guatemala, S.A.
Calzada La Paz, 18-40 Zona 5
Ofibodegas “CENTRO 5”
Bodega #122
Ciudad de Guatemala, 01005
Guatemala
Jose Roberto Matheu jrmatheu@sica.co.cr
(502) 2233-0870

INSTALACIONES MODERNAS S.A.
Telephone: 502-23847600
e-mail: jefecompras@instalacionesmodernas.com

Nicaragua

Strong Nicaragua, S.A.
Colonial Los Robles, del Hotel Colon
1 cuadra al Sur y ½ cuadra al Oeste,
Edificio San Sebastian modulo #2,
Managua, Nicaragua
Erick Gómez egomez@sica.co.cr
(505) 2223-2189

El Salvador

Strong El Salvador S.A. DE C.V.
Complejo Industrial Santa Elena, Calle Chaparrastique,
Lote #3, Edificio Construtec, Local #2, Antiguo Cuscatlan,
La Libertad, El Salvador, Centroamérica.
Walter Medina wmedina@sica.co.cr
(503) 2278-9089

Chile

Sandy Point Import / Export
Telephone: 56-61-214251
Fax: 56-61-213919
e-mail: sandy.point@entelchile.net


Peru

Dispeco, S.A.
Telephone: 51-1-719-6333
Fax: 57-1-719-6335
e-mail: ajporthm@dispeco.com

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