You can get the manufactured date of your water heater on the My Water Heater Information page. You’ll need to have the serial number of your water heater handy – there are instructions for finding your serial number on that page as well or click here. Do you need to find a plumbing professional who services and installs Bradford white water heaters? Find one here.All Bradford White products are Built to be the Best®. When we offer a product with a 6 or 10-year warranty, the product is of identical quality. The additional warranty period is just an option that is made available on certain products that allows you extra peace-of-mind. We also offer other extended warranty options on recently purchased and installed products through our BUILTBEST® Extended Warranty program. Ask your plumbing professional if your water heater qualifies.The lifespan of a water heater can vary depending on many factors such as fuel type, use, maintenance, water quality, the overall water heater quality, and more. With a professional installation and proper maintenance, our water heaters can last 10 years or more. That’s why Bradford White water heaters are Built to be the Best®. If you suspect your current water heater needs replacing, check out Is It Time to Replace Your Water Heater video. Then contact your plumbing professional and tell them you want the quality of a Bradford White. Additionally, Bradford White offers our BUILTBEST® Extended Warranty options for many of our water heater models to give you extra peace-of-mind. Need a plumbing pro? Find one here. The Serial Number Date Code Reference Chart contains date information as part of the overall serial number of your model. The first two characters of the serial number represent the year and month of manufacture. The remainder of the serial is a sequential production number, seven digits in length before December 2007 (DM), and eight digits in length after.For additional questions contact the Bradford White Warranty Department at warranty@bradfordwhite.com or 800-531-2111.To see if your Bradford White water heater qualifies for the BUILTBEST® Extended Warranty, enter your water heater’s serial number into our Warranty Checker. If you do qualify to purchase a BUILTBEST® Extended Warranty for your water heater, contact your professional installer and have your model number readily available.The BUILTBEST® Extended Warranty Upgrade includes options for homeowners to extend their Bradford White water heater’s initial residential warranty for two or four additional years on the component parts and glass-lined tank. Click to learn more: U.S. Homeowners or Canadian Homeowners.Warranty claims would be submitted through the service professional repairing or replacing your water heater. That contractor will want to follow this process: Diagnose and repair the water heater using Bradford White approved parts. Submit a warranty claim through their local Bradford White distributor. Bradford White works directly with the contractor’s distributor for all part and water heater claims. Need a Pro? Find one here.Bradford White feels very strongly that water heaters should be installed and serviced by qualified licensed professionals only. Need a Pro? Find one here.Your model number and serial number are located on the rating plate on your water heater. The rating plate example shown here shows the model number in blue and the serial number in yellow.